Australia’s preferred way to pay bills*
It’s easy and secure to use.
Paying bills made easy.
Pay your bills using BPAY from your online or mobile banking offered by your Australian Bank or Financial Institution.
With BPAY you can control when you make the payment and which account you pay from#.
What bills can I pay with BPAY?
BPAY can be used to pay bills from over 45,000 businesses including most major household bills.
Look out for the BPAY logo on your bills.
Types of bills you can pay with BPAY:
- Phone & Internet
- Electricity & Gas
- Water
- Council Rates
- Household (Rent & Strata)
- Credit Card
- Insurance
- And many more!
How to use BPAY
Log on to your online or mobile banking.
Choose the BPAY or Bill Payment option.
Find the BPAY logo on your email or paper bill.
Enter the payment details:
- BPAY Biller code
- Customer Reference Number (CRN)
- Amount from your bill.
Biller Code: xxxx
Ref: xxxx xxxx xxxx
Sample only
- Then click to pay
All done!
Your bill payment is complete.
Need the BPAY how to guide in another language?
Which businesses accept BPAY?
Find out moreFurther reading
This copy should explain how to use the downloads and the nature of the documents.Lorem ipsum dolor sit amet, consectetur adipiscing elit.
Document name
This copy should explain how to use the downloads and the nature of the documents. Lorem ipsum dolor sit amet, consectetur adipiscing elit.
download pdf >Document name
This copy should explain how to use the downloads and the nature of the documents. Lorem ipsum dolor sit amet, consectetur adipiscing elit.
download pdf >Document name
This copy should explain how to use the downloads and the nature of the documents. Lorem ipsum dolor sit amet, consectetur adipiscing elit.
download pdf >Document name
This copy should explain how to use the downloads and the nature of the documents. Lorem ipsum dolor sit amet, consectetur adipiscing elit.
download pdf >Document name
This copy should explain how to use the downloads and the nature of the documents. Lorem ipsum dolor sit amet, consectetur adipiscing elit.
download pdf >Document name
This copy should explain how to use the downloads and the nature of the documents. Lorem ipsum dolor sit amet, consectetur adipiscing elit.
download pdf >Frequently asked questions
Which accounts can I use to pay a bill?
BPAY payments can only be made from Australian bank accounts.
All of the businesses offering BPAY accept payments from savings, cheque and debit card accounts, only some accept payments from credit card accounts.
Can I set up recurring or scheduled BPAY Payments?
You can set up recurring or scheduled payments as a convenient way to pay your bills on time. Check whether its available through your online or mobile banking.
Is BPAY Safe?
All BPAY payments are made within the secure environment of your online banking.
BPAY doesn't receive any of your personal details or account details during the payment process.
To find out more about the security features of your online banking, and how you can help protect your personal information, contact your bank or financial institution.
I can't find a BPAY logo and BPAY payment details on my bill?
BPAY is offered by over 45,000 businesses as a way to pay bills, if you do not see the BPAY logo or payment details, this may mean that BPAY cannot be used for this particular bill.
I made a mistake! What should I do?
Don't worry! Your financial institution or bank should be able to help. Contact them as soon as you can.
I received an error with my payment. What should I do?
Firstly, check that you've got the payment details right, including the Biller Code and the Customer Reference Number (CRN). You should also make sure that your Biller accepts payments from the type of account you're paying them from (for example, some Billers won't accept payments from credit card accounts).
If this doesn't work, contact your financial institution