Alerts
Protecting yourself from scams and fraud
BPAY does not ask its customers for payment details. If you receive a suspicious phone call or email, hang up. To protect yourself against scams and fraud, always pay your bills in your digital banking and check you are paying the right Biller after entering the Biller Code.
BPAY is the leading choice for consumers
Australian businesses have a few payment methods to choose from to offer their customers, including BPAY which offers seamless payments through the digital banking of over 150 banks. In fact, over 60,000 businesses choose BPAY primarily due to the demand of their customers. This demand is driven by the fact that BPAY is both confidential (you don’t have to provide your banking details) and the payment is in the control of the customer (you choose when the payment is made, and from which account!). BPAY is still the preferred way to pay bills, and used by close to 70% of all Australians over 18. It’s the leading choice! A choice of payment methods benefits consumers and helps businesses win the trust of their customers. BPAY works with our billers to help them take advantage of our latest technological advances and on shared education activity to help ensure they can effectively communicate the many advantages BPAY offers.
BPAY Phone Banking
We continue to support BPAY Phone Banking to allow you to pay your bills and other payments via telephone. You will need to check with your bank to see whether they offer this service.